How to Really Connect with Your Training Clients

by Ilene Bergelson |  Date Released : 27 Jan 2012
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Ilene Bergelson

About the author: Ilene Bergelson

Ilene Bergelson, BFA, ACSM-HFI, ACE-CPT, CHEK Level 2 Practitioner, CHEK-HLC 1, has 20 years of cumulative teaching experience giving master classes on various forms of movement as well as educational intensives throughout the United States. Her fitness education company, Lifemoves, is based in New York City.

Ilene is a regular continuing education provider for Equinox Fitness Clubs and a member of several faculties including Clay Fitness Training Institute, Sky-Fitness & Wellbeing and Esquerre Fitness Group. Her unique perspective on prenatal and postpartum fitness has prompted invitations to speak throughout the U.S. and the writing of several articles. Ilene has lectured for ECA and Club Industry, and she has written for several publications including Club Success magazine. In addition to workshops and one on one coaching sessions, Ilene maintains a private training practice in New York. She consults for the fitness community and develops transitional programs in conjunction with medical practitioners for post-rehab and paranatal clientele.

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Comments (2)

Bergelson, Ilene | 22 Jun 2013, 05:06 AM

Way to go, Naief. Listening is easier on some days more than others, so you are spot on by approaching it as a daily practice.

On the days when listening seems to be tough, try this "reset button"
Awareness: recognize the lack of listening happening in the current moment
Redirect: pause and then take an easy, slow breath
Restore: open your focus to the person in front of you

Restart the conversation by asking the other person a question if needed!
Best of luck,
Ilene

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Medina, Naief | 30 Jan 2012, 05:19 AM

Thank you for sharing this very important bit of information. Listening to what is actually being said takes practice, but I am going to try my best because I definitely see how great of an impact it can have.

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