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Technical Support - Let's check your software
Sometimes, our users experience problems because they do not have the correct version of software that the site needs. For a complete list of the FREE software needed to enjoy the various parts of the site, you should visit our downloads page.
Your Operating System : Unknown
We recommend accessing the site using either a Macintosh or a recent version of Windows
Your Browser : Unknown0
Your Windows Media Player Version :
Your Adobe Acrobat version :
Your Flash Player version :

If you are sure that you have all the correct software installed,
please fill out the form below and a support request will be sent to our technical team.
Please select your internet connection type :
Where are you accessing the site from?
Please enter as many specific details as possible about the
issue you are experiencing. This should include -
  • A description of the issue
  • Details of how to make the issue occur
  • Does the issue coincide with any changes?
    (for example - an upgrade to your computer)
Have you followed the instructions on the previous page to retore your browser defaults and clear your browser's cache?
If you are having difficulties with an audio clinic, please tell us which audio clinic you are experiencing problems with, and provide a detailed explanation of what happens when you try to play the audio.
If you are having difficulties with an exercise video, please tell which exercise you are experiencing problems with, and provide a detailed explanation of what happens when you try to play the video.
Please give us your email address so that we may contact you :